Are you passionate about customer service and online sales? Safe Bag Sagl, a leading provider of travel and luggage protection services, is looking for a motivated and customer-oriented Online Sales Advisor (m/w/d) to join our dynamic team. This is an exciting opportunity to work in the Swiss market and contribute to our mission of delivering exceptional service to our customers.
Responsibilities
- Provide professional and friendly advice to customers via online channels (chat, social media, and other platforms).
- Assist customers in selecting the right products and services to meet their needs.
- Handle inquiries, complaints, and feedback promptly and effectively.
- Collaborate with the sales and marketing teams to optimize customer experience.
- Stay updated on product knowledge and company policies to provide accurate information.
- Contribute to achieving sales targets and improving customer satisfaction.
Qualifications
- Previous experience in online sales, customer service, or a related field.
- Strong communication skills in German and English (additional languages are a plus).
- Proficiency in using online communication tools and CRM systems.
- Customer-focused mindset with excellent problem-solving skills.
- Ability to work independently and as part of a team.
- Flexibility and adaptability in a fast-paced environment.
Benefits
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- Flexible working hours and the possibility of remote work.
- Supportive and inclusive work environment.
- Employee discounts on Safe Bag Sagl products and services.
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